Cases

HRM

Chap. 1 (Intro)

Chap. 2 (Trents in HRM)

  • The Future of Work
  • Fostering Innovation at IBM

Chap. 5 (Recruitment)

  • Good Help Is So Hard to Find
  • Where John H. Daniel Company Finds Tailors

Chap. 6 (Selection)

  • How Google Searches for Talent
  • Should Wal-Mart Standardize Selection?

Chap. 7 (Training)

  • The Learning Environment at United Technologies
  • Learning Is Business at Nokia

Chap. 8 (Perf. Appraisal)

  • UnumProvident under Fire for Roster of Rejections
  • Forced Rankings Popular at Big Corporations

Chap. 9 (Development)

  • Grooming the Next Boss for Quest
  • Developing Employees at Booz Allen Hamilton

Chap. 10 (Separation/Retention)

  • The Costco Way
  • Are "Family-Friendly" Practices Unfriendly to Some?

Chap. 11 (Pay)

  • What Could Take a Bite out of Whole Foods
  • American Airlines Pay Deal Doesn't Fly with Employees

Chap. 12 (Pay for Perf)

Chap. 14 (Labor Relations)

  • How Briggs Is Revving the Engines
  • The Governor Squares Off against the Teachers

Chap. 15 (Global HRM)

  • China Unchains Ad Agencies
  • Employees Under Fire: Working in Iraq

Chap. 16 (SHRM)

  • Greater Chicago Food Depository: A High-Performance Nonprofit
  • Determining the Value of Training Programs