Human Relations, Vol. 53, No. 8, 1027-1055 (2000)
Emotions and leadership: The role of emotional intelligence
Jennifer M. George
Rice University, USA
This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically, it is proposed that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations. Four major aspects of emotional intelligence, the appraisal and expression of emotion, the use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management of emotions, are described. Then, I propose how emotional intelligence contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, optimism, cooperation, and trust; encouraging flexibility in decision making and change; and establishing and maintaining a meaningful identity for an organization.
Key Words: affect • emotion • emotional intelligence • leadership • mood
A meta-analytic investigation of predictive validity and nomological net
DL Van Rooy, C Viswesvaran - Journal of Vocational Behavior, 2004 - Elsevier Science
Journal of Organizational Behavior
Volume 26, Issue 4 , Pages 433 - 440
A review and critique of emotional intelligence measures
Jeffrey M. Conte
Emotional intelligence measures vary widely in both their content and in their method of assessment. In particular, emotional intelligence measures tend to use either a self-report personality-based approach, an informant approach, or an ability-based assessment procedure. In this paper, the measurement and psychometric properties of four of the major emotional intelligence measures (Emotional Competence Inventory, Emotional Quotient Inventory, Multifactor Emotional Intelligence Scale, Mayer-Salovey-Caruso Emotional Intelligence Test) are reviewed, the comparability of these measures is examined, and some conclusions and suggestions for future research on emotional intelligence measures are provided.
Volume 26, Issue 4 , Pages 411 - 424
Some historical and scientific issues related to research on emotional intelligence
Frank J. Landy *
In the past decade, the concept of emotional intelligence (EI) has emerged as a potential new construct for explaining behavioral variance not accounted for by traditional measures of general academic intelligence or personality. EI researchers credit E. L. Thorndike as the first to propose such a construct when he suggested that social intelligence is independent of abstract or academic intelligence. The current paper traces the historical roots of social intelligence and the current scientific status of emotional intelligence. It appears that emotional intelligence, as a concept related to occupational success, exists outside the typical scientific domain. Much of the data necessary for demonstrating the unique association between EI and work-related behavior appears to reside in proprietary databases, preventing rigorous tests of the measurement devices or of their unique predictive value. For those reasons, any claims for the value of EI in the work setting cannot be made under the scientific mantle.
